Privacy & Security

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At BalaBush Herbal, we take the privacy and security of our users seriously. This Privacy and Security Policy outlines how we collect, use, and protect the personal information that you provide to us when you use our website.

Privacy & Security

We collect personal information such as your name, email address, and payment information when you create an account, make a purchase or sign up for our newsletter. We use your personal information to process transactions, notify you of your order and order status, communicate with you, and improve our services. We may also use your information for marketing purposes, such as sending you promotional offers or newsletters. We DO NOT trade, sell, or rent your personal information to others.

We may release information when it's release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety. 

Protection of Personal Information 

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. We use industry-standard encryption technologies known as Secure Socket Layer. SSL protects your privacy on a website by encrypting the data that is transmitted between your browser and the server. This encryption makes it difficult for hackers or other malicious third parties to intercept or read the data being transmitted, ensuring that sensitive information such as passwords, credit card numbers, and other personal information remains private and secure. 

In summary, SSL encrypts your personal data and payment information and restricts access to your personal information. This added layer of security helps to protect your privacy and ensure that your sensitive data remains safe and secure.

We will never contact you by phone or email to ask for your credit card information. If you receive a phone call requesting such information, do not provide your personal or financial information.

Changes to Privacy and Security Policy 

We reserve the right to make changes to this Privacy and Security Policy at any time. We will post the updated policy on our website, and the updated policy will be effective immediately.

Cookies

We use cookies to improve our website and provide a better user experience. Cookies allow our website to remember your selections and preferences as you shop and keep you logged in. Cookies can also be used to store information such as your language preference, shopping cart contents, or browsing history, which allows the website to personalize your experience and provide a smoother browsing experience. You can adjust your browser settings to disable cookies or delete them from your device.